Quality Policy
Customer Satisfaction:
Our policy “customer first” is aiming to provide our customers quality products with best prices and services. Our customer service team members are all devoted for this purpose, work seamlessly with our R&D & production lines and carefully check every product details to ensure our customers’ satisfaction.
Quality First:
We believe that quality should put in the first place in everyone’s mindset from top level managers to ordinary employees. As a result, we introduced TPS & TQM in our production and executed PDCA procedure for our projects. We also educate our staffs three quality rules: No accepting defective parts, No producing defective products, No exporting defective goods, to make sure our products and customer services are to meet customer’s requirements.
Persisting Improvement：
By means of everlasting improvements, we use PDCA method and spirits of project management to improve our internal daily work processes and regularly collect customer voices & opinions to make our service better.
Sustainable Operation:
Our everlasting improvement is to seek a sustainable, long term operation for our company. We believe it is mutually beneficial among our stakeholders and customers by providing thorough services. It also fits our company policy and vision for the future.
ISO quality and environmental management validation
Under international Organization for Standardization ,we pass ISO9001、ISO14001 to make sure and promote product , customer service and reduce impact of environment.
In order to strengthen work’s safety and sanitation ,we are planning to implement Taiwan Occupational Safety and Health Management System (TOSHMS) in 2009 and anticipate to get TOSHMS and OHSAS18001 certificate in 2010.
Certification
| Company | Certification |
|---|---|
| Zeng Hsing Industrial Co., Ltd | ISO 9001-2015 ISO 14001-2015 ISO 45001-2018 |
| ZhangJiagang Zenghsing Machinery & Electronics Co., Ltd | ISO 9001-2015 ISO 14001-2015 |
| Zeng Hsing Industrial Co., Ltd.(Vietnam) | ISO 9001-2015 ISO 14001-2015 SA8000-2014 ISO 45001-2018 ISO 50001-2018 |
| Shinco Technoligies Co., Ltd.(Vietnam) | ISO 9001-2015 IATF 16949-2016 |
Green environmental policy
In the beginning of 2004, Zeng Hsing has planned to
construct a greener supplier chain from material and
parts suppliers and our production and assembling lines. As a result, beginning from the product design stage, we communicated with our partners closely and worked together with all our best staffs to make the green supplier chain system and conducted all necessary measurements to meet special chemical material standard by governments and our customer requirements. Zeng Hsing will continue to investigate all operations to serve this policy and keep our mother earth green.
- Commit and follow environmental protection requirement
Set up Green Management System to reach the target of environmental protection according to
international Act and customers’ requirements
- Enhance the awareness and literacy of environmental protection by internal education training for all employees.
Design green products from the very start to reduce unnecessary wastes during production and do recycling in our daily life to save resources.
- Improve our environments by all employees’ efforts and prevent the environment from pollution in advance.
Enhance all employees’ awareness in environmental management and fulfill environmental requirements as per our highest standard.
- Inspire and integrate our supplier chain to join the environmental protection together and meets all requirements.